Author: Upper Clash

Featuring a panel of senior leaders from Markus Lupfer, New and Lingwood and De Beers.

Communicating delivery and returns throughout the user journey, lifting cross border conversions by localising delivery and returns, and a focus on Australia and China.

Developing user journeys for an impatient world, how not to offend Chinese customers, and what millennials and gen-z want from brands and employers.

Drinks, canapes, networking and a quick-fire showcase of luxury retail commerce trends.

Reaching suburban Chinese customers, treating the long tail as one market and customer delivery expectations in Israel, the Middle East and Australia

A panel discussion on the good and bad of direct-to-consumer strategies for fashion, beauty and lifestyle brands.

Concerns on letting investors in, growing at the expense of profit, and appreciating the difference between retail and tech businesses.

Drinks, canapés and networking

Sustainability driven business models and e-commerce practices.

Making the most out of influencer and celebrity relationships

Featuring talks from VIP.com, Mountain Warehouse & ROAD iD

Drinks, canapés and networking.

AI. Genderless. Machine vision. Voice-commerce. Driverless.

The approach to localisation of content and marketing.

Blockchain, Luxury customer trends and Knomo.

Our end of year gathering for retail and brand professionals.

Will the job function exist as channels lose relevance?

Every brand has a story, but how does one tell it?