Featuring a panel of senior leaders from Markus Lupfer, New and Lingwood and De Beers.
EVENTS
Delivery & Returns: Managing Expectations
Communicating delivery and returns throughout the user journey and lifting cross border conversions.
Culture & Commerce
Developing user journeys for an impatient world, how not to offend Chinese customers, and what millennials and gen-z want from brands and employers.
28 Trends in Luxury Retail Commerce
Drinks, canapes, networking and a quick-fire showcase of luxury retail commerce trends.
Untapped International Markets
Reaching suburban Chinese customers, treating the long tail as one market and customer delivery expectations in Israel, the Middle East and Australia
Driving Direct-To-Consumer Sales
A panel discussion on the good and bad of direct-to-consumer strategies for fashion, beauty and lifestyle brands.
The road to profitability
Concerns on letting investors in, growing at the expense of profit, and appreciating the difference between retail and tech businesses.
Christmas Drinks
Drinks, canapés and networking
The Luxury Discussion: Sustainability
Sustainability driven business models and e-commerce practices.
Return on Influencers
Making the most out of influencer and celebrity relationships
The International Discussion
Featuring talks from VIP.com, Mountain Warehouse & ROAD iD
Blockchain, logistics and international expansion
E-commerce, logistics and marketing professionals gathered for presentations on Blockchain logistics and International expansion.