Wavering Purchase
Tuesday 17th June 2025.
1.00pm - 4.00pm.
Central London.
Complete the form below to register your interest in attending.
What really holds customers back at the moment of purchase?
“Join a select group of e-commerce, product and customer experience leaders for a roundtable lunch as we unpack the quiet questions and internal doubts that make customers hesitate. Leave with fresh inspiration to strengthen your online presence and turn hesitation into conversion.”
Leon Bailey-Green, Upper Clash
Lunch
Enjoy a curated selection of sandwiches, savoury pastries, and a variety of hot and cold drinks in a relaxed, welcoming setting.
Roundtable Discussion
From "I need to ask my partner first" to "This urgency feels fake" to "There's too much here, I don't know what to pick", we’ll surface the subtle doubts that interrupt buying decisions. Led by our moderator the conversation will focus on the patterns behind these hesitation points and how leading brands are designing against them.
Q&A
Gain insights from Blair Waller, Senior Product Manager at Moonpig and co-founder of Tartan Scarf Co., as he shares his perspective on delivering exemplary e-commerce experiences.
Networking
Connect with e-commerce, product and customer experience peers in an intimate, off-the-record setting.
Timings
1.00pm - Arrivals & Lunch
1.45pm - Discussion & Q&A
3.00pm - Networking
4.00pm - Close
Register your interest in attending